This policy explains what we do with any information that you provide us with, or is gathered automatically. We may change this policy without notice, at any time. Any changes will be shown here and you should therefore revisit this, and any other relevant pages, from time to time to see what we do with such information.

Coventry Recycling Club is a waste incentive scheme operated by Coventry City Council. The scheme is fully funded by the Department for Communities and Local Government (DCLG).

Data Protection Act & Greater Data Protection Regulations

The personal data you supply to Coventry City Council on the Coventry Recycling Club website will be used in connection with Coventry Recycling Club. We will use your information to show you relevant content on the website, to email you with Coventry Recycling Club news and to call you if we need to speak to you (e.g. if you have won a prize). Your data will also be used for service improvement and monitoring purposes. We will keep all information you provide confidential and treat it in accordance with the requirements of Data Protection legislation, 

No personal data you have given us will be passed on to third parties for commercial purposes. If you win a prize that will delivered to you via a third party we will notify you via email confirming your chosen deliver address prior to arrangements being made to deliver your prize. 

However, you should be aware that our policy is that all information will be shared among officers, councillors and other agencies where the law allows or requires it, if this will help to improve the service you receive and to develop other services.

If you do not wish certain information about you to be exchanged within the Council, you can request that this does not happen by contacting us using the ‘Contact Us’ form at the bottom of this page

We may also share your personal data where we have a legal duty to do so, for example for the prevention and detection of crime we may submit your information to law enforcement bodies such as the Police, government authorities and other organisations.

We will collect information on you when you apply to register as a Member complete any forms on our site or if you contact us with comments or specific requests. The personal data collected will only be used for above purposes and any additional purposes stated on the form. 

Links to other websites

Occasionally, links from our site lead to pages maintained by other organisations. These links are provided for your convenience. These sites are not under the control of Coventry City Council and we are not responsible for their content. We cannot guarantee that these links will work all of the time and we have no control over availability of linked pages. However, if you find a broken link on a page, please use the "Contact us" option, available at the foot of each page.

Web statistics

We collect web statistics automatically about your visit to our site. This information is used to help us follow browsing preferences so that we can regularly improve our website. These statistics do not contain personal data and cannot be traced back to an individual.


Our website uses ‘cookies’. A cookie is a piece of information which a website transfers to the cookie file of the browser on your computer or device. The browser saves the information and sends it back to the website server whenever the browser returns to the website. A cookie will typically contain the name of the domain (internet location) from which the cookie has come, the "lifetime" of the cookie (i.e. when does it expire), and a value, usually a randomly generated unique number.

Cookies are used to record information about your preferences as you browse our website, which allows us to improve your experience by tailoring the website accordingly. Cookies can also be used to identify you every time you revisit our website.

Two types of cookies are used on this website:

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the website. We use session cookies to allow you to carry information across pages of our website and avoid having to re-enter information, and to compile statistics that allow us to understand how users use our website and to help us improve the structure of our website.

Persistent cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use persistent cookies to display your name and Points balance each time you access our website (using the "Remember me" cookie), and to pre-complete your sign in details when you logon to our website (using the "Remember me" cookie).

We may use other persistent cookies from time to time to help us recognise you as a unique visitor when you return to our website and to monitor your use of our website. This will allow us to tailor the content of certain areas of our site.

Please note that, where we embed content from third-party sites such as YouTube, you may also have cookies from these third-party websites installed on your device. Coventry City Council does not control these cookies and you should check the privacy policy of the relevant website for more information.

If you use one of the ‘sharing tools’ on our website to share content using social networks, these social networks may install a cookie on your device. Coventry City Council does not control these cookies and you should check the privacy policy of the relevant website for more information.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

If you disable the cookies in your browser which are used to track when you complete an activity where extra points are awarded, you will not be able to earn Points for these activities. 

Feedback, comments and contact details

If you would like to comment on the site, what you would like to see included in the future or if you have any questions about our use of cookies and how we collect and store your data, then please contact us.

Pages updated 17/5/2018 with reference to GDPR & links to external organisations

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